Frequently Asked Questions

Mythri Forex is a premier foreign exchange and money transfer provider based in Hyderabad. With seven years of expertise, we offer a comprehensive suite of financial services, including currency exchange and international money transfers, tailored to your needs.

Yes. Mythri Forex is a licensed entity under the Reserve Bank of India (RBI) and an authorised Western Union agent.

Yes. Mythri Forex has been serving customers for over 7 years with a strong commitment to safety and trust. We are licensed by the Reserve Bank of India (RBI) and operate under strict regulatory standards in all our financial services. We are an authorized agent of Western Union, a globally recognized money transfer network which adheres to international compliance and security protocols. Our services include Know Your Customer (KYC) verification, Anti-Money Laundering (AML) safeguards, and stringent identity verification procedures to protect every transaction. For currency exchange and international money transfers, we follow RBI guidelines and industry best practices to ensure the security of your funds and personal information.

Yes. Documents such as your passport, PAN card, visa, and other KYC information are collected only for the purpose of verifying your identity and completing your transaction in line with RBI regulations. We follow Know Your Customer (KYC) verification and Anti-Money Laundering (AML) safeguards as part of our standard process, and your documents are used only for the applicable transaction and regulatory compliance, not shared for unrelated purposes. If you have specific questions about how your documents are handled, our branch team can walk you through our process in person.

Kukatpally branch is open every day from 9 AM to 10 PM. Madinaguda branch is open every day from 10 AM to 8 PM. Gachibowli branch is open every day from 10:30 AM to 7 PM.

We make buying and selling foreign currency simple, fast, and convenient for customers travelling abroad for tourism, education, business, and other permitted purposes. This includes buying foreign currency from us before your trip and selling unused foreign currency back to us after you return. We maintain an inventory of 30+ international currencies.

We provide reliable and secure international money transfer services from India to destinations such as the USA, UK, Australia, Singapore, Canada, and other supported countries, converting INR into major international currencies such as USD, EUR, GBP, and SGD.

Mythri Forex provides access to 30+ international currencies, including major currencies such as US Dollar (USD), Euro (EUR), British Pound (GBP), and Thai Baht (THB), along with a wide selection of other international currencies subject to availability.

Visit any of our three Hyderabad branches, Kukatpally, Madinaguda, or Gachibowli, with your required documents. Our team will help you complete the necessary paperwork, collect your recipient's bank account and beneficiary details, and process your payment through the applicable bank/remittance channel. Once your documents and payment are verified, we initiate the transfer to your recipient's account. As Mythri Forex operates only through our physical branches, all transfers are handled in person; there is no online transfer facility.

We assist customers with both new forex card issuance and reloading existing forex cards through leading providers such as Thomas Cook and EbixCash, supporting popular currencies including USD, EUR, GBP, and SGD.

We help students and their families make international university and education-fee payments from India to educational institutions abroad, including tuition, accommodation, and other permitted education-related expenses, to universities worldwide.

Yes. As an authorized Western Union agent, we assist customers with both sending money internationally and receiving money from abroad through Western Union's global money-transfer network.

No. Mythri Forex deals in currency notes only. We do not issue foreign coins when you buy currency, and we cannot buy coins back when you sell unused foreign currency after returning to India. If you are travelling home with loose change, it is worth spending it before you fly, since only notes can be exchanged at our branches.

Our streamlined process is designed to complete a typical currency exchange transaction in under 10 minutes, provided documents are complete and valid, the requested currency is available, payment requirements are satisfied, and no additional verification is required.

We aim to process eligible international money transfers within 24 hours after receiving the required funds and complete documentation. For same-day processing, initiate the transaction and submit all required documents before 3:00 PM.

Mythri Forex operates through physical branches only and does not have an online tracking portal. To check the status of your transfer, please contact the branch where you initiated it directly by phone, WhatsApp, or email, and our team will update you on its progress.

Our target is to complete forex-card issuance or loading within one hour, subject to complete documentation, card/provider availability, currency availability, successful payment, and required verification.

Our typical education-fee payment process is designed to be completed within one working day, subject to complete and valid documentation, correct university payment details, successful verification, and bank processing.

Depending on the destination, transfer type, payout method, verification, and applicable Western Union processing requirements, transfers can be available immediately or very quickly for eligible transactions.

Both have a place, and many travellers carry a mix of the two. A forex card lets you spend electronically without carrying large amounts of physical cash, can be reloaded if you need more funds while abroad, and is useful for card-accepting merchants, hotels, and online bookings. Foreign currency cash is better for smaller everyday spends, destinations or vendors that don't accept cards, tipping, and situations where you want funds in hand immediately without depending on card networks or ATMs. Mythri Forex offers both services at all three branches, so you can decide the mix that suits your travel plans and load or purchase accordingly.

Depending on your travel circumstances, you may need a valid Indian Passport, valid PAN Card, valid Visa (where applicable), and confirmed round-trip flight tickets (particularly where a pre-issued visa is required). Other supporting documents may apply based on the transaction and applicable regulations.

Commonly required documents include your PAN card (mandatory for every outward remittance), valid identity and address proof, passport, visa (where applicable), recipient's bank account details, beneficiary information, and supporting documents explaining the purpose of the transfer. You will also complete Form A2, the application cum declaration under the Liberalised Remittance Scheme, and the FEMA declaration at the branch. The remaining documents depend on the purpose you declare.

You will typically need your recipient's full legal name, their residential address, their bank account number, their bank name, and their SWIFT/BIC code. Some countries or banks may require additional details as per local banking requirements. We recommend confirming these details directly from your recipient's bank statement or banking app before visiting our branch, as incorrect information can delay your transfer.

For a standard foreign currency sale transaction, you need to provide your Passport and PAN Card. Our team will verify the documents and the foreign currency before completing the transaction. We buy back currency notes only, foreign coins cannot be exchanged.

Students typically need a valid Indian Passport, PAN Card, university admission/offer letter, university fee invoice or payment request, university bank/payment details, and other relevant education-related documents.

You generally need the transfer/reference code provided by the sender, along with the required identity documentation. Visit Mythri Forex with these details and our team will guide you through the verification and collection process.

No. If the total amount payable exceeds ₹50,000, payment must be made through bank transfer. For amounts of ₹50,000 or less, cash, UPI, or bank transfer are all available. The limit cannot be worked around by splitting a purchase: all purchases made within any 30-day period are treated as a single transaction for this rule.

No. Unlike currency-purchase transactions, student university-fee payments must be transferred through the applicable bank/remittance channel even when the amount is below ₹50,000.

Under the Liberalised Remittance Scheme, a resident individual can draw up to USD 250,000 of foreign exchange in a financial year, combined across all permitted purposes rather than fresh for each transaction. Within that, physical foreign currency, notes and coins combined, can be sold to a traveller only up to the equivalent of USD 3,000, and any balance is taken on a prepaid forex card. Mythri Forex issues currency notes only. The amount available to you also depends on the purpose of travel, applicable foreign-exchange regulations, your documentation, and currency availability.

Your transaction may include the applicable foreign exchange rate, GST on the relevant forex transaction/service components, and a forex transaction fee. The final amount payable depends on the applicable exchange rate, currency, transaction amount, GST, and forex transaction fee.

Mythri Forex does not set a fixed internal maximum on international money transfers. The amount you can send depends on applicable Indian foreign-exchange regulations (such as the Liberalised Remittance Scheme), KYC requirements, the purpose of your transfer, banking procedures, and your supporting documentation. Our team will confirm what applies to your specific transaction when you visit the branch.

A card load draws on the same Liberalised Remittance Scheme entitlement as a currency purchase, up to USD 250,000 in a financial year, combined across all permitted purposes. Because physical foreign currency is capped at the equivalent of USD 3,000 per traveller, counting notes and coins together, a larger travel budget is usually loaded onto the card rather than carried as cash. Card-provider loading limits, documentation, and transaction eligibility also apply.